Outlook address list not updating
I created an alternative OAB, connected it to the Default GAL, made that OAB the defualt OAB, and tried to download it through Outlook. The first thing I would do is switch to either web only or mixed (web and public folder).
someone who just received a CUMC email account, a new student, someone who recently changed their directory information) please use the steps below to synchronize your computer's locally cached version of the GAL.Step 3: The new version of the GAL will now be downloaded.A status window will open to indicate that the download is in progress and will close automatically when the download is complete.Do send/receive settings affect automatic 24-hour offline address book downloads?The Download offline address book check box in the Send/Receive Settings - "Group_name" dialog box does not affect the 24-hour download process.I'm having an issue with Exchange 2010 and Outlook 2010. This problem started after we flattened our domain. We migrated all the users from the the sub to the top using the ADMT and then we took down sub. To be sure, does OWA (which uses live information) reflect the GAL correctly? The first thing you should do is on a test workstation, is delete the *files.
Essentially, the issue is the GAL is not updating in Outlook. I looked at the recipient filter of the GAL, it's below for reference: (Alias -ne $null -and (Object Class -eq 'user' -or Object Class -eq 'contact' –or Object Class -eq 'ms Exch System Mailbox' -or Object Class –eq 'ms Exch Dynamic Distribution List' -or Object Class -eq 'group' -or Object Class –eq 'public Folder')) The next thing I'm going to try is creating a new GAL and making it the default, if necessary. That will force Outlook to download a complete GAL. If so, it is probably that the incremental update files haven't updated correctly.
We have another server in the wings waiting to be deployed, but we need to address the problem in the meantime. If it does not, then it is the generation or distribution process that is failing. OWA reflects the information correctly, but Outlook does not. I have tried deleting the OAB files, but when I download the address book, it still has the outdated version.
I'm wondering if anyone has anyone has any tips that could help me address this issue. Are you using web or public folder distribution for the OAB? If you are on Outlook 2010, any reason you are still using public folder distribution?
In Cached Exchange Mode, Outlook 2007 & 2010 downloads a local copy of the Global Address List (GAL), but only updates it every 24 hours.
In order to reflect any changes or updates made to the Global Address List, you can force Outlook to download a new copy of the GAL.
This can cause the “Updating Address Book” status appearing for a long time.